Share Registration Issues
For all enquiries concerning shares and/or dividends, please contact the Share Transfer Secretary in the first instance.
When you change address, it is important to inform the Share Transfer Secretary as soon as possible to ensure that the register is updated and you receive all shareholder communications and dividends. You can send a letter to the Share Transfer Secretary, which should include the following:
- your name in full, as shown on your share certificate(s)
- your previous address
- your new address
- your shareholder investor code
All such correspondence must be signed. For security reasons, the Share Transfer Secretary cannot accept address changes over the telephone or by email.
- your old name
- your new name
- a copy of any legal documentation, such as marriage certificate or deed poll
Where your name has changed as a result of separation or divorce, and you wish to revert to your maiden name, a copy of any supporting documentation must be sent to the Share Transfer Secretary. All correspondence must be signed. For security reasons, the Share Transfer Secretary cannot accept name changes over the telephone or by email.
Share certificates are evidence of your ownership and should be kept in a safe place. You will need them if you want to sell all or some of your shares in the future. We recommend that you keep a separate record of the certificate numbers and the number of shares each certificate covers in case of loss or damage. Share certificates are posted to shareholders at their own risk.
The Share Transfer Secretary keeps a record of your name, address and the number of shares you own and can arrange to issue a replacement certificate if necessary. If you have lost a certificate, please report this to the Share Transfer Secretary as soon as possible so a “stop” can be put on that certificate. Before a replacement certificate can be issued, you will be sent an indemnity form to complete. This safeguards the Company should a dispute arise over ownership of the shares at a later stage.
If you have several Innscor Africa share certificates you can ask for these to be consolidated into one. Please send them to the Share Transfer Secretary, together with a covering letter. There is a charge to private shareholders for this service. You should retain the counterfoils as they may be required for tax purposes. Shareholders returning certificates might wish to use “sign on receipt” post when returning share certificates.